Great, feel free to email me direct LoyceV if you ever find a pressing Blockchain.com related issue appear on the forum and you think we should log in and take a look.
Hopefully in the near future we will have ringfenced resource specifically for offering support on social and forum platforms like this.
Until then, you can reach me any time via email.
Consider hiring someone for this job rather than doing it with the help of someone for free. Blockchain.com wallet reputation is not good at all in bitcointalk but if you have a rep here to take all the cases about the issues and help them to resolve will be good idea and also can bring back the reputation.