It is odd that the OP is currently not availble now. The image he posted on this thread went off. Just what happened. Just to ask, did you ever withdrawn some of your funds before this latest withdrawal request? If so, how many times? I bet this is the first time... Their account here has been inactive for 2 months, personally I won't play on any site if ever their social media accounts aren't that active. Did you tried contacting them again through their support?
Yes, that is my first withdraw. I also made my first deposit on the same day. I tried contacting them several times in the last 2 days but they always give me the same answer that they still checking my account. After I submit my withdrawal request they reject it and several hours later I can't log in to my account anymore.