can someone from support please confirm when kyc documents are needed? it says when depositing or withdrawing cash but neither of those appear to be options to begin with. at what point are the documents needed? this is a big concern to me
I checked their AML policy and it looks like you always need to do KYC when withdrawing from Roobet for the first time (though it's just filling in name/date of birth/country), and then
you have to do a stricter KYC each time you withdraw $2000 or deposit $2000, that involves your ID or passport/driver's license.For depositing/withdrawing more than $5000, you need to give them your source of wealth.
Isn't it annoying to have to pass kyc every time you want to deposit or withdraw a little big amount? In this case, it is not enough to complete kyc once or twice a year? I didn't any reason why you have to pass kyc each time you have made withdraw/deposit!