I am not able to login anymore on betnomi, plus I am not receiving the email for reset password (despite site confirmed that is registered and they give a message that has been sent).
Did you check in your spam emails? It's possible that it went there.
It could be possible receive some assistance? It's one of the first time that I am playing on this website....
The website's live chat support is also available for you but I don't know how long it will take because it says they typically reply in under four hours. I haven't tried it yet but that is quite a long wait for any customer.