Any attempts of faucet abuse will be subject to an evaluation by the support team.
Updating Terms of Service and confiscated big winning funds from a player isn't show how good your responsibility to solve the case instead of setting up new rules and blaming the player. In my opinion you need to pay fully amount that the player has won since he didn't do anything wrong with multi account, cheating bonus with alt account etc. Or probably you don't have sufficient bankroll to pay?
Tagged the account, if anything goes wrong I may revise my feedback.
We see your negative feedback on our account, however
1. We did not change this line on our website, it was there since several months ago.
2. In your feedback you don't mention faucet abuse and that the player have been playing bonus funds, not the ones he deposited.
3. We see your feedback as preconceived, as you are a manager of another crypto gambling website.
Dog eat dog kind of space here, innit?
The feedback left by Jawhead999 doesn't mention the faucet, but your website doesn't say that you shouldn't play the bonus fund or that you're violating it if you don't make a deposit.