official thread =>> https://bitcointalk.org/index.php?topic=2007856.0

If you are sure that you have not received your BTC/BCH/LTC/DASH withdrawal then please send us an email from your CoinPot registered email address to coinpotwithdrawals@gmx.com containing the following information...

- Coin - BTC, BCH, LTC or DASH
- Amount (approximate if you cannot remember exactly)
- Wallet address
- Date requested