Post
Topic
Board Beginners & Help
Re: When is Authenticator code needed?
by
joniboini
on 29/03/2021, 09:07:43 UTC
I had an Android problem where after a phone reboot some apps were being deleted.  After googling around I saw that some others were reporting the same thing.  I got tired of having reinstall 4 - 5 apps every time I restarted the phone.  So I took a backup.  The next time I rebooted my phone and apps were deleted I just did a restore from the backup.  For some reason my Google Authenticator codes never worked again.  Somehow they were damaged during this process.
I think it's time for you to find a new phone then. I never know a phone that does that. Are you sure you don't modify something and install something like "deepfreeze" for your phone?

Pretty sure the backup failed or got corrupted. If you can't buy a new phone then I think using another authenticator client might be a good alternative. You should do it asap to make sure you don't lose your access to those exchanges, which will take a very long time to recover.