I just opened a new account to show this is full bullshit.
I opened this now: 281124431
I used same payment method, same device, same network.
I sent an email to security and support. Saying hello this is a new duplicate account. Their answer, they couldn't detect it as duplicated account because they don't require any information looool
I guess they will not spend time looking into your account if you don't start winning big.
It will only trigger if your account is active and of course you are winning consistently, that might be investigated and you will be discovered using a duplicate account which can lead to closing of your account and freezing your funds.
You are right. I'm collecting evidences of all of this. Shame on it