You are wrong to judge the contain or importance of the contact form message only by his size.
The fact I have only just found this little gem illustrates my point precisely. It was hidden in the midst of a wall of text where nobody would ever find it.
What happened cannot be explained in 2 words, you must understand. I can´t simpy say "all my BTC and FUN tokens simply vanished"..because then support will start asking questions more what happened.
That is actually precisely what you should have done because then I would ask you the RELEVANT questions and ask you to provide the information I need to help you.
The more the message is contain with explanation and trying to explain what is your personal situation, the easier it is for support to understand what is the issue. Not to complain that is was too long...
No. Your email contained so much irrelevant information before you eventually got the point it meant I could not find the point.
I have now replied to your brief and on point PM. If you can make future correspondence in the same manner it will greatly speed up any assistance I can give you.