Well, if EMS is significantly cheaper now and I paid additional to switch over to EMS back when the prices were high, shouldn't I logically get the difference refunded since you will be paying your carrier the lower rate you now advertise (and not the extremely high prices you initially charged)?
This would especially apply if the package still has not shipped. Also, my package has now been in customs for 31 days and counting.
Order 1441.
Definitely, any pending shipments that go out from this week are on our new rates. In your instance, though, that order has cleared customs, as far as I can see. I'll get one of the support staff to re-send the tracking details to you:)