I know that they are based in Shanghai based on their Linkin information. So since they are based in China i doubt if i can ever fill a complain, first because of the language barrier.
Thanks for the tip anon, i will do that right away! I didnt know we had that. Will fill all the relevant information, in the hopes it gets resolved.
Yes it is annoying, all they respond to you is :”it’s the rules”. Well they make their own rules to better scam people.