Hello Everyone!
Im Electroneum user for a few years already.
two months ago i starts to enter into my account with ETN on balance but there is some problems.

Passport confirms - DONE =)
Adress confirms - NONE =(

I adding real legible documents but every time Electroneum support team reject my bank pdf and png documents about payments for apartment....

TWO MONTHES already i cannot get enter into my account....

Could somebody please tell me why this all happens?
Is there is the same problems with anybody else?