Hey. I have one miner that is not working and there is no support online and the email support is not responding.
Can you please provide me with the Firmware you got from Canaan and what is the best option to get in contact with Canaan support team
Thanks.
Did you use Blokforge or different distributor? I was able to get a somewhat newer firmware for the 1246 by contacting Blokforge through their support system (support.blokforge.com). Unfortunately Canaan hasn't updated their site with the link to the latest one.