Received my LTC withdrawal today

Still waiting on my DOGE withdrawal from Jan 30th

If you are not a fraudulent exchange then send me my DOGE from Jan 30th and my LTC from Mar 27th that are showing error. The very least unnamed support could do is answer tickets and give an explanation as to why we cannot get our coins.
Slow response time on that ticket? yeah i accept that.
100% fraudulent exchange? come on man