You mentioned that you deposited via Paytm and as far as I know Paytm have a strict kyc policy. This may help in speeding things up and tracking the casino's owner down in case you choose to take legal action against them, which you should do.
Please check our the website. And tell admin on Telegram to accept "BustaMachine" withdraw
Did you try to contact them via email? Their support email address: support[at]4cus[dot]best