I agree with mellomike, this doesn't seem like a very safe investment, when you consider the lack of contact information.
I have had a good experience myself, and my transactions have been some of the fastest I've seen on the LTC network. I haven't invested any "real" money, only what I've earned from mining. That being said, I'm keeping a close eye on their site.

OP... would you consider adding contact information to your site, to help with some of the concerns we have here? And maybe replying to this thread once in a while would be nice too...