Yeah it's built by them. Not sure if you are using the web or app version of Kucoin but according to their announcement at the beginning of the year. The bot is only available in the app version so far - https://www.kucoin.com/news/en-kucoin-launch-trading-bot
Wow mate thanks for this information. I'm often uses the exchange app so this will likely turn to my favor. I will do research about this and maybe try some features. Thanks for sharing.