--snip--
Hello,
Please note that as long as the verification procedure is on, your money is completely safe. We'll update you on the progress of it.
With the word "safe", i assume you're talking about the fact that, from your point of view it's "safe". You are holding the keys.
From the user's point of view, they are in complete and utter uncertainty wether or not they'll ever see their hard earned money again... If you were holding my money, i would never use the word "safe".