Re: Poloniex cannot change the email address assigned to an account
Legally, YOU are the owner of the account. Not the email addressed associated with the account.
That's my understanding as well.
That alone should be enough reason for them to at least take you seriously. Changing an email account is a minor admin issue that any competent customer service team should be able to do.
But to be frank, polo has been going downhill ever since they decided to remove legacy accounts and anonymous trading - virtually nobody prefers them over Binance now.
But to be frank, polo has been going downhill ever since they decided to remove legacy accounts and anonymous trading - virtually nobody prefers them over Binance now.
Yep. I'm accepting their statement as I think to remember, that there is really no fund left in that account. But I'm drawing my conclusions based on the experience with their support on this matter. Let me put it that way: I'm surely no satisfied customer anymore and even if their going to be better in future, it'll take'em pretty hard work to get back my confidence.
Polo and Binance are two completely different worlds
