I had to did thru the emails to find this again. I had posted on here about a week after it happened. This issue was (I had it flipped) I sent DGB to thecoin.pw, then was trying to transfer doge to my personal wallet. So the private keys were on the coin.pw exchange. I had a couple trouble tickets open and was later told it was not possible. I think Glen said something about the private keys were shared or something like that on the exchange. So it became a dead end. I sent Glen an email 10 minutes ago to see if they still check that email and if so if its possible now that the exchange is shut down? I know a month after it shut down they were able to refund all coins except btc that were lost in the breech. I just assumed this was a lost cause...