https://pasteboard.co/JXIx89y.pngI can't figure out how to attach the image to the post. On the tron deposit screen where you get your address, it clearly stated Stake does not accept TRX smart contracts.
then I guess OP doesn't have a case here since it is clearly stated that stake.com does not accept XRP coming from smart contracts. if possible stake.com should refund the money back. but is still their call.
anyway, if you want to attach the image to your post the easiest(at least for me) way to do is to upload the image on Imgur and then copy the BBcode on share links when clicking the three dots after hovering your cursor on the image.