Hotbit is SCAM. They stolen my MONEY.
I had my account at hotbit but never used it much. I only use that exchange to buy any tokens which are not available anywhere else. I am also not sure about the reputation of that exchange but i was never scammed till now perhaps the reason i did not deposit much. After reading your sad incident, i would be more careful and withdraw my remaining funds on the exchange.
Indeed, I've same experience but we can't neglect those threads denounced to Hotbit exchange! Since OP lost huge money it's not a big deal what we had experienced but get the solution on his/her concern. This is anonymous world and in the such helpless situation our contact continue to be ignored mostly.