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Damn, if their license is not registered in the country they claim, that means there is no reason to hold your funds in order to comply with any regulations and interview you as if they are law enforcement.
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so I contacted them at telegram chat and
got answer that it's not their problem. It's my and Hotbit problem and they don't care.
Telegram admins are not core support, they are just hired community managers with limited knowledge and most of them equate your problem with other people's past problems, so anyone you are likely to get the same answers. What's more, ETGP is currently missing its potential which the team probably won't waste time helping you with. You better keep trying to send them emails through the support on the official site.
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worth around $15,000
To be precise, $11k at the moment, or about 9% of the total OP assets in hotbit. Somehow hotbit is paying more attention to a smaller percentage of OP assets to be suspected.