I have had enough of MEW. Mobile app not getting transactions, getting different balances on the web and mobile app and a non-existant support. Definately not the place I want to store my money in.
MEW with metamask addon is a secure way to keep your coins.
You see, the statements you have put in, seem to be out of sheer frustration and lack of knowledge. If you have MEW then the mobile wallet is not MEW, it is different, are you sure you are using the proper apps?
Difference is balances is something I have never encountered, again this is supicious but all of the time a theft if happened has been a problem on the client side.
Support does not exist is true, but MEW is supposed to be used for advanced users who know how to secure their browser and JSON keystore file - they wont need any sort of support. If you are not an advanced user, I suggest the options provided by the users above.
I would like to hear from your side as well, about these two statements. Maybe there are some solvable problems here.