Hi all,

I have an account with 1xBit. I have it since two years ago, and I never had problems with them.

Last Friday I requested a withdrawal of 0.5BTC to my Ethereum wallet, and the withdrawal is still "processing" since then.

After waiting a couple of days, I started looking in forums opinions about 1xBit and I certainly was really surprised about so many scam accusations.

Considering what is happening to me right now, I'm just posting asking for suggestions, as 1xBit support is not answering nor providing any information on the issue, I'm seeing their Ethereum account working (processing deposits and withdrawals) normally (and with over 300ETH balance) and every time I contact their live chat their only answer is that "I have to wait for the specialists"

Has this happened to any of you with 1xBit? Was it solved? I've been scammed? If so, how could I proceed?

I appreciate all the suggestions.

Thanks.