Bitstamp blocked me from withdrawing crypto from my account on Sunday last.

I immediately called them and I talked with two different employees and I was told me that my request will be forwarded to the security department and given high priority. I called again on Monday and I got no further on. I called again today and got no further.

Can anybody please advise me how I might get this solved? I just want to get my money back and steer clear of Bitstamp.

Thanks in anticipation of your help.