To even suggest that customers asking for a refund of the original payment in BTC are opportunists looking for a windfall is an insult.
Are you going to reply to that consumer compilant?
Posted from Bitcointa.lk - #HmO9DQ79J9kvCP5qNo I won't because it won't go anywhere. The complaint triggered a letter to HF to see if the complaint could be resolved between the company (HF) and consumer (me). Because HF went the legal route that option is now off the table. The Department of Justice in the State of California is prohibited by law from representing individual citizen's legal interests in civil matters.
They will retain my customer complaint and the response on behalf of HF by Zuber Lawler & Del Duca in case legal action is taken against HF by their office in the future. In that case the complaint can be used as evidentiary material and provide vital documentation for use on behalf of California consumer's interests. (at least according to the cover letter)