I'll never understand the running silent part of what they are doing but I think they are still trying to fix things. I'm guessing people are so pissed off by now that they figure nothing they can say would matter so they aren't saying anything at all. I would suggest to the dev team to continue to post even if you have no idea how to fix whatever issues you are running into because the problem with running silent is people think you are just running away with their coins.
What are they going to say that fixing the site wouldn't say better?
Poloniex had a thread about their recent hack issues where the owner was open and honest, lined out the technical issues as well as how and why he intended to pay back. What did he get for that? Hate mail.. high up egotistical people telling him to shut down his business that he had no justification for running in the first place. Every point he made, while reasonable, was taken out of context to just generally be a douche because .. internet.
That kind of example is probably specifically why so many choose just to stay quiet and do what they're going to do. While there was some praise in that thread, there is here as well, in about equal measure. People who are going to be douches about this stuff are going to be either way, the rest of us are going to be patient, either way. May as well go with the one that gives your critics less ammo.