Better wait since few hours is little bit early to complain, if your transaction didn't came thru after 24 hours better to contact them since there's no way we can blame the network traffic at that time since 1 day waiting is quietly long for waiting to our balance to be credited on our personal wallet.

Maybe try to pm cloudbet after that I believe they will solve that since there representative is active answering for any queries of their gamblers in this thread.