the telegram channel was taken from their official website, so https://t.me/CB_coinbene and the administrators who contact me from the channel are the same administrators who manage the channel, they contact me after I ask support in general chat... by the way yes, the private contact that I received may not be the official admins and I would never pay 0.02 BTC to reset the password or give my private address to someone.
In any case, I also contacted support by email first and I'm still waiting.
I had some MOACs and USDTs on this exchange, which I had exchanged for some shitcoins that I had mined a long time ago.
It is not my primary exchange and it never will be, beyond what happened, it doesn't give me much confidence.
I wrote this post just to warn other unlucky

on trustpilot the reviews are not good
https://www.trustpilot.com/review/www.coinbene.com