UPDATE: My mute appeal has been deleted :-
2nd update: So my mute expires in 1 week, thanks everyone

Good to know that your problem has been already solved. Stake is always approachable, I've done chatting with their support whenever I've got some concerns and they're responding within minutes and solve my problems if it's just a minor one easily in less than an hour.
I wonder what did he do to get muted for a week? As far as I know mute for spam users is not more than 3 hours or mostly just 1 hour
The heaviest penalty is when playing with a buy account this is strictly prohibited and it can even get a permanent mute