Sorry for your losses. Please post all of your valid proofs on here instead your account ID since it's useless to post on here.

https://bitcointalk.org/index.php?topic=5266815.0 you can try to ask them on that link, since they said they were tried to solve all problems on their sites. But until now there are still ton of problems unsolved.

They have known as one of scam gambling site, didn't you knew before you made a deposit?