i was looking for some missing posts and see that a lot of announcements are on your support site, and not here in this forum.
this is my failure.

you can write " dear customer, take a look at the official hashnest support site, there are some announcements for the downtimes"
but thats not your kind of conversation, and i have to deal with

i am good with you kind of business, your contract terms give you the right to do what ever you want, and i have accepted that (big mistake)
but i am not happy with 4 weeks of GPU RX590 downtime.. (yes i know, you have announced that)