Sorry but do you really mean this? contacting your support but automatically sending them to your technical/security support in which the answers will come from BOT?
There are real humans working 24/7 in 14 languages, you can check whether it's bot or not by writing a question in the live chat, you don't even need to log in.Sincerely,
1xBit team
meaning you are paying people that does not function in their respective jobs? hire someone that competent in work mate because your funds (That comes from the scam victims) are being wasted in no sense at all
best to Have Bot instead right?