Not ignored but you are at the bottom of the queue because there are lots of complaints reported on their side.
Read this
Card payments are being rolled out over time, so if you don’t see this function in your verified wallet now, please check again at a later date, as it will be coming to you soon.
So it's a common issue but you can buy it again on the next day if it doesn't work right now.
Or switch to other exchanges if you want to buy right away. You can use your credit card on Binance as an alternative.
thanks, but it's been 3 days, i tried to purchase ETH. My money successfully deposited in to my GBP wallet, at this point i was stuck on pending so I withdrew my money back to my bank after over a day of waiting. 3 days later and it's still pending even though I withdrew the 100.. i just cant get passed this.
They dont respond on Facebook and their wall is plastered in scammers, they dont reply on twitter, they closed their reddit forum, they dont reply via their support system because I had a different issue months ago which wasn't replied to. makes me wonder how they still exist without support