Be careful with those screen shots Phil. I just had my SIM card ported and my email/coinbase account passwords reset. Coinbase's default 2FA authentication goes to your phone and your email is security is also garbage if its 2FA is also your phone. I guess they upgraded my coinbase (which was basically unused) to coinbase pro and I guess that gave them instant access to all crypto on the account. Drained my bank account to coinbase and transferred it out to their address in less than 30 minutes...
Wow that really sucks and really sorry to hear that. You have to be super protective of all your online devices these days. People have to realize that your phone and email is pretty much the gateway to just about all your online accounts. Guard them well especially since it's so easy to lose your phone.