Today i have bought a 5€ amazon voucher with LTC and i received it very fast (under 10mins).
But then i have tried buying a 25€ voucher with BTC and i haven't received it yet after 5 confirmations (1 hour).
At this point i think it's gone.

I'll try contacting them but i think they won't reply, as another guy wrote they don't reply to emails.

My advice is buying very small vouchers from them, with altcoins.
Ltc worked for me.

Pretty scammy guys anyway