I got my cash out.
I am glad that your issue got resolved. Basing on the accusations I had seen in the past against them, the odds were really not in your favor, but it's awesome to know that you beat the odds.
Moving forward, I would suggest you look for better popular alternatives to avoid any heart breaks.
Maybe there is delay in reaching out the conclusion, but the final outcome is really an appreciable one. Then onwards they'll make correction to their service and you should not look for alternatives, because you only can understand if there is anything differently made for you. Every gambling site have got issues with the players, and the goodness is upon the way one overcome it. You've succeeded in it, congrats.