HagssFin,
I greatly appreciated your help. I was educated by you on the log and had the forethought or afterthought to send it as a reply to my initial email. I wont throw names around as I am at their mercy, lol. The fella at Avalon replied and agreed that I need a hash board. And to work with blokforge supplier to fullfill this need. so I am happy to report that they are supporting the customer. I would think that if the market wasn't as strong at the time that you would have gotten one to review? maybe not as they have Voskcon review video already on their page, next to the manual in support page. I like blokforge but was a bit dissapointed that during my chat to resolve issue I wasnt assured that it will be taken care of. To him it was standard reply, but to me the machine I spent a handfull of bitcoin on was huge to me.  When it broke my lil world fell apart, kinda.