But that's wrong, we have to blame for your problem, unlike paid a fee and the better your service, fee for you more.
Information and humility we are already burned man
Professionalism is not measured by what you know, is measured as solve problems.
What exactly is wrong ?
way to answer users is not correct in this situation.
is normal to feel frustrated and angry, so blame them have not read further back is even more cruel to us also makes us feel awkward.