Post
Topic
Board Exchanges
Re: ***CEX.IO Cloud mining official page***
by
GreenBits
on 15/03/2014, 02:46:40 UTC
I dont see this so much as greed as much as people being irritated because of an unexpected change that cost them value. People connect to pools with the intention of seeking mining profits; the information that CEX communicated (the promotion) was used by people to make investment decisions that may ultimately prove unprofitable. Im sure we are all appreciative of the fact that they had the promotion in the first place; we are just frustrated that such a large change to an informal agreement would happen without prior notice. I would much rather see them completely stop the promotion rather than harm their finances, but a little prior notice could have saved a lot of heartache. Also, while I understand the precaution they are taking to not dominate the network, and applaud it; the fact of the matter is any one could have told CEX that all of the ltc mining community would attempt to participate in this promotion. It is borderline foolish to have been ignorant of this. This is also bad from a customer relations standpoint; in scenarios like these were you don't have a choice but to defy user expectations about something, you usually apologize profusely and try to accommodate the user as much as possible with respect to the issue (the loss of income to CEX because of the promotion).

A change with no prior notice (the lowering of the bonus), and a subsequent modification of THAT change (the payout tiers), along with a "Thanks for your understanding", is not that. From a business minded viewpoint I condone the decision to alter the promo, but this was simply not handled like it should have been with respect to the customer.

So for all that would cry greed, I have a proposition for you. You can travel to my house (at your expense) and have my car for free; but when you arrive I will give you my bicycle instead. How would you feel about that?


Especially if you had purchased a plane ticket?

~Green