Post
Topic
Board Hardware wallets
Re: Electrum wallet cannot pair with trezor
by
bitbitrun
on 21/05/2021, 09:07:32 UTC
Did you try disconnecting/unplugging the hardware wallet... and then shutting down Electrum (and/or even restarting the computer completely)... and then try repairing your Trezor with the multisig wallet?

I've had issues in the past with Electrum when trying to switch from one hardware wallet to another hardware wallet without disconnecting the device... where the device won't be "detected" after trying to switch wallets until I shut everything down and then start again.

I just tried all these combinations. The wallet is "detected", however it will not pair.

I noticed that when I paired the wallet to electrum, the wallet had a different name. I had renamed the trezor since pairing. I switched back to the name that the electrum wallet expected, but pairing still did not happen.

Are there debugging commands I can try to figure out the next steps? Should I contant trezor support?

Thank you for your help, I am very worried Sad