I also bought BNB from them in April 21st. Until now I never receive my crypto yet. I used trust wallet to buy and it direct me to use simplex. How can trust wallet partner with scammer?? This is unacceptable.
They might not have known that Simplex was a scam company or that they might be accomplices. I hope that there will still be a chance that you will get what you bought but given that this is a scam site, it is highly unlikely. Also I think this should be on the Scam Accusations board and OP also has to provide some screenshots for some proof.