Don't expect any answer from him.
Just looking at his post history, there's no sign of any reply to those threads that he has made to advertise that website and service that he does. That's really a type of poor marketing that there's no answering for such queries that should help him/them gain a book sale.
I also visited their website and tried to ask their customer support about the quotes, but they said that we must send them a 'free consultation' request, but I was not interested in doing that. They should keep all things transparent instead of making their service buyer do the hassle of first reaching them and then knowing the prices. It is not only poor marketing, but a cheap way to advertise a website that itself isn't too active and we don't know who this guy is (is he from the team or just a fanboy/affiliate).
This is a bad sign, someone that is looking to sell a service like this needs to keep tight communication with their clients and respond to any inquiry they may have as that is the only way they are going to make some sales and yet this is not the case, which clearly indicates that at least they are not as professional as we could expect and if that is the way you are treated now imagine how are you going to be treated once they already have your money.