The output request button is inactive, when clicked, I just refresh the page.
whether you verified the email address first? That is the first step. When you validate your email, after that KYC activation button will be enabled.
Try it. You don't need to ask for help here to any click.
So the mail was confirmed during registration. And now I have not received any emails about the confirmation of the mail. There is also no mail confirmation button in the interface.