Update: I received a message stating my review has been completed and that my account is unlocked again, and I've confirmed that I can access the poker room & withdraw money now. So my complaint has been resolved.
You might want to add some screenshots to prove and make the claim much more credible, we don't know if you are a planted account to make it look like they have solved the issue and that they are reputable.
I don't see how a post claiming that my account was locked for 3 weeks for a review helps their reputation, but ok:
Review starts plus requests for updatesReview completedHi jslfs. Thank you for being patient all throughout this process and we apologize for the inconvenience caused. Can you DM us your Nitro ID so we can ask our support team for updates?
Thank you.
Kevin
As stated above, everything's been settled now.
