Hello guys,
we don't want users to be tagged for wearing our signature, especially when we believe that this would be unfair in regard to them.
Trust
IS NOT moderated.
Things like:
Dear user<XXXXXXX Your funds were confiscated to cover the damage caused by your fraudulent act.
Account №XXXXXXX has been suspended due to violations of our T&C, meaning that a fraudulent act was committed in relation to 1xBit, therefore 1xBit reserves the right to stop cooperating.
If you keep freezing the user's balance and hold their money without giving them a withdraw option then more accusations will come day by day.
If users are doing fraudulent things is because your casino allows them, you should fix those bugs to stop them and not wait for them to make a depo and then freeze their accounts.
Additionally they're not being transparent. For example,
1. What kind of fraudulent act the user did? Asking why withdraw isn't processed? Being lucky during gambling?
2. What is the damage caused by fraudulent act?
3. How much fund required to cover the damage from fraudulent act? Only few dollars and they steal the rest?