Received today all setup but the dashboard shows the miner is inactive with no stats/ power info etc but it is mining successfully as it shows on my pool with hashrate any ideas please?
I've got I think the same issue - with the unit connected directly to a monitor I can see the stats fully on the screen. However if I use another PC and connect over the network, then the dashboard loads and sends commands fine, but displays no metrics and looks as if it is inactive.
This is a known issue, trying to pinpoint what’s causing it since I can’t reproduce on my end. Shoot us an email if your having this issue so you can send us some logs. Could be pool specific that’s returning some weird data and breaking out json parser for front end.