I have a standing relationship with an attorney for a multitude of reasons.  I don't know why you keep talking about "bother the state of california", I believe I've not yet ever communicated with the state of California on any matter what-so-ever, and certainly not you or your company. You need to discontinue your lying here.

Okay, release me from the forced arbitration clause so that there isn't ton of time wasted arguing about the venue— since you're so confident that you'll prevail— and I'll go head with lawsuit now that you've _finally_ admitted that you're planning on actually returning nothing at all— and not leaving me thinking that you just have not been getting my letters.

By taking my funds and giving absolutely nothing, no refund no product you are a thief. And perhaps really what I should be doing is perusing criminal charges. Your theft is not just a civil matter at this point: No theory of law enables you to take peoples funds and give them nothing and then argue that they've somehow forfeit your obligation because you've successfully ignored all their attempts to communicate or negotiate and they wouldn't take a tiny fractional one-sided 'settlement' with onerous additional terms.