The first withdraw I made to the offline wallet was on March 1, 2011. I don't even have the account information anymore. Although I know where the mnemonic is stored, I am having a difficult time accessing that information. Because the account was flagged for kyc problems. I hope they give me back my account information.
I saved it on a support ticket, the mnemonic, and password (if any), and "This account belongs to Chadwick Allen Austin"
You should never store your password & mnenomic online, especially not on a support ticket for all the exchange employees to see (and steal).
Why didn't you write this stuff down or at least saved it onto a file?
